Reminder: The Housing Program Campaign, populated by the screening form, is where Public House tracks an applicant’s journey through your programs. Submit a screening form, receive a property invitation, have your application approved – it is all logged on the Housing Program Campaign Member.
If a Campaign Member is Ineligible, you can see how/where they became ineligible on the Ineligibility Reason Field. The options are:
- Screening Form Ineligible – the screening form submitted didn’t meet the eligibility requirements
- Screening Form Expiration – an updated screening form was not submitted by the Intake Expiration deadline
- Invitation Expired – the application was not started by the Application Due deadline
- Application Expired – the application was not submitted by the Application Due deadline
- Corrections Expired – the document corrections were not submitted by the Corrections Due deadline
- Application Declined – the application submitted didn’t meet the eligibility requirements
- Staff Action – Staff manually changed the Service File status from Application in Process to Ineligible
- Advanced – Staff manually changed the Service File Status from Application in Process to the next status in the placement process (anything except Ineligible).
- Applicant Opt-Out – the applicant opted out of the program
Two other relevant fields to tracking households leaving the application process are:
Ineligibility Date: The most recent date of ineligibility
Opt-Out Reason: If Applicants remove themselves from the application process and choose to provide feedback, it will be shown here. Feedback is only asked of Homeownership and Rental programs.