Application Process History

When a Service File’s Application Status is updated to Approved or Declined an Application Process record is created to log the application cycle history. If an applicant moves through the application cycle multiple times, the Service File will have an Application Process record for each cycle. This is controlled by your Housing Application Process Builder.

Application Process Dashboard

Application Cycle Days shows various Application Process reports so that you can identify trends and time spans around your application process.

  • Days to start an application
  • Days to submit the application
  • Days for staff to review the Required Documents
  • Days for applicant to upload corrections
  • Number of corrections required
  • Days for staff to determine eligibility
  • Days for entire application cycle