Public House tracks a household application process across the Screening Campaign Member. That is also where you will find the Ineligibility Tracking details.
If a Campaign Member is Ineligible, you can see how/where they became ineligible on the Ineligibility Reason Field. The options are:
- Screening Form Ineligible – the screening form submitted didn’t meet the eligibility requirements
- Screening Form Expiration – an updated screening form was not submitted by the Intake Expiration deadline
- Invitation Expired – the application was not started by the Application Due deadline
- Application Expired – the application was not submitted by the Application Due deadline
- Corrections Expired – the document corrections were not submitted by the Corrections Due deadline
- Application Declined – the application submitted didn’t meet the eligibility requirements
- Staff Action – Staff manually changed the Service File status from Application in Process to Ineligible
- Advanced – Staff manually changed the Service File Status from Application in Process to the next status in the placement process (anything except Ineligible).
- Applicant Opt-Out – the applicant opted out of the program
Two other relevant fields to tracking households leaving the application process are:
- Ineligibility Date: The most recent date of ineligibility
- Opt-Out Reason: If Applicants remove themselves from the application process and choose to provide feedback, it will be shown here. Feedback is only asked of Homeownership and Rental programs.