Overview
Public House uses a fixed quarterly billing schedule to ensure consistency, predictability, and transparency.
Invoices are issued on the same dates for all clients, and annual subscriptions are aligned to this schedule.
Billing Schedule
Public House invoices are issued quarterly on the following dates:
- January 1 → Includes Q4 usage (October–December)
- April 1 → Includes Q1 usage (January–March)
- July 1 → Includes Q2 usage (April–June)
- October 1 → Includes Q3 usage (July–September)
Each invoice reflects usage from the previous calendar quarter.
Annual Subscription Renewal
To simplify billing, all subscriptions are aligned to the quarterly schedule above.
Your renewal date is set to the nearest quarterly billing date.
- If your program starts within approximately one month of a billing date, your renewal may be aligned to that date
- Otherwise, your renewal will be aligned to the next quarterly billing date
What Happens at Renewal
At your renewal:
- Your annual subscription is billed
- It appears on your quarterly invoice
- Your new 12-month subscription period begins
Subscription Period
Your subscription always runs for 12 months from your aligned renewal date.
For example:
- Renewal date: April 1
- Subscription period: April 1 – March 31
Included Credits Timing
Any credits included in your annual subscription (such as Applicant Subscriptions or Electronic Signatures) are applied in the quarter following your renewal invoice.
This ensures:
- Clear separation between prior usage and new subscription capacity
- Accurate quarterly reporting
Example
Program Start: March 10
- Renewal date aligned to: April 1
- April 1 invoice includes:
- Q1 usage (January–March)
- Annual subscription for the upcoming year
- July 1 invoice includes:
- Q2 usage (April–June)
- Your included subscription credits
What Appears on Each Invoice
Each quarterly invoice may include:
- Usage charges from the previous quarter:
- Applicant Subscriptions
- Electronic Signatures
- Annual subscription charges (at renewal only)
- Any additional services completed during the billing period (if applicable)
Key Principle
All billing follows a fixed quarterly schedule, and all subscriptions are aligned to that schedule.
This approach ensures:
- Predictable billing dates
- Clear reporting periods
- Simplified budgeting and forecasting
Questions About Your Invoice
For a detailed breakdown of usage and definitions of invoice terms, see:
Definition of terms appearing in Quarterly Report Email
Applicant Subscriptions | Entitles an applicant to full use of applications and homeowner portal for the period of 1 year. Charged upon a new applicant logging into the Authentication Portal |
Electronic Signatures | Integrated HelloSign signature processes |
Annual Subscription | Minimum Applicant Subscription and Electronic Signature credits purchased at renewal each year |
Total Billed | The amount that will appear on the Quickbooks invoice |
Renewal Date | The beginning of the annual cycle |
Qtr Usage | Number of new Applicant Subscriptions or Electronic Signatures for the last quarter |
Credit Balance | Number of Applicant Subscription or Electronic Signature Credits unused(if any) from last quarter after subtracting Qtr Usage from Available Credits |
Available credits | Number of Applicant Subscription or Electronic Signature Credits unused from quarter before last that were available to the last quarter |
YTD Usage | Number of Applicant Subscription or Electronic Signature Credits used in the current annual cycle since the previous Renewal Date |